Product Name: FortiCare 8x5 Support for FortiGate-VM01 (1 Year)
Product SKU: FC-10-0VM01-100-02-12
Manufacturer: Fortinet
Applies to: FortiGate-VM01 (Virtual Appliance)
Service Type: Subscription – Support Service
Support Coverage: 8x5 FortiCare Support
License Duration: 1 Year
Delivery Type: Electronic (License Key via Email)
FortiCare 8x5 support provides access to Fortinet’s global technical support team during local business hours (Monday to Friday, 8 a.m. – 5 p.m., excluding holidays). It includes software updates, technical assistance, and access to Fortinet’s support tools and resources.
8x5 Technical Support (business hours only)
Access to Firmware Updates & Upgrades
Web-based Ticketing System
Access to Knowledge Base & Support Portal
Hardware Return & Replacement (RMA) – if applicable
Expert Technical Guidance for Troubleshooting
This SKU is for FortiGate-VM01 virtual firewall only.
No physical hardware included.
License key will be delivered electronically via email after purchase.
Renewal must be applied to an active device.
Compatible with FortiGate-VM01
Not suitable for physical FortiGate appliances
Ensure correct model match before applying
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